Shipping policy
Shipping Policy
Welcome to HJ GlowCare — we are committed to delivering your order safely and quickly across Pakistan.
Order Processing
- All orders are processed within 24–48 hours after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive a confirmation call/message before dispatch.
Shipping Time
Estimated delivery times:
- Major Cities: 2–4 working days
- Other Areas: 4–7 working days
Delivery time may vary during sales, holidays, or due to courier delays.
Shipping Charges
- Standard delivery charges will be shown at checkout.
- We may offer Free Delivery on selected products or promotional offers.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) all over Pakistan.
Please ensure your phone number and address are correct for smooth delivery.
Order Tracking
Once your order is shipped, our courier partner may contact you with tracking details.
Failed Deliveries
If:
- the customer is unavailable,
- provides an incorrect address,
- or does not respond to courier calls,
the order may be cancelled or returned.
Damaged or Wrong Product
If you receive a damaged or incorrect item, contact us within 24 hours of delivery with clear pictures/videos.
Contact Us
For any shipping-related questions, contact us:
📧 Email: support@hjglowcare.com
📱 WhatsApp: +923218594552
Thank you for shopping with HJ GlowCare 💖